We have computers for public use and have WiFi available for use with wifi-capable devices. Additional information:
Hours – Lab closes 15 minutes before the Library closes. Last login for Lab computers is 30 minutes before the Library closes.
10am – 5:45pm Monday – Saturday
1 pm – 4:45 pm Sunday
Patrons wishing to use the public Computer Lab must either have a Joplin library card or provide a valid photo ID to be a Guest User. Non-residents may purchase a library card for an annual $50 fee. A Guest User gets 30 minutes free every day, 60 minutes for $1.
A valid photo ID will have your name, photo and date of birth on it, i.e., a driver’s license, government issued identification card, military identification or passport.
Children under 18 must have a parental consent form filled out by a parent or legal guardian in person before computer use will be granted. See Computer Lab staff.
Download and/or installation of software programs onto the library computers is prohibited. Patrons attempting to install software onto the library computers may be considered to be abusing library equipment and may be subject to loss of Lab and/or Library privileges. Misuse or abuse of Library equipment may result in the loss of Computer Lab privileges and loss of other Library privileges.
Only the Library Cardholder may sign onto the computer. The cardholder must be present in the Computer Lab if a family member or friend will be using the computer to help the cardholder.
Patrons are limited to 60 minutes each day. If a time extension is needed, please see Lab staff for details of when it is allowed and that is only if others are not waiting.
The computer will reboot when the timer runs out or when logged out. The logout button is located at the bottom right of the computer screen. The timer is located at upper right and can be moved. Rebooting cleans the computer to make it ready for the next patron. Files you have NOT saved to your own removable media, such as a CD or USB drive, or emailed as an attachment to yourself, will be gone. Please logout of email and other online accounts before ending the session. Patrons should not attempt to turn off or shut down the computers.
Lab staff can provide limited assistance with computer use but cannot train patrons to use a computer or the Internet. If patrons have difficulty using the computer or the Internet, library staff can refer them to library materials, show them the Tutorial file with various websites that can help, or patron can bring in someone to assist with use.
Patrons wishing to save files must use their own disks and/or USB drives or purchase a CD-R for $.50 or a USB drive for $10 at the Lab Desk.
Food and drink are NOT allowed in the Computer Lab area. Food and drink can be consumed in the cafe area. WiFi is available throughout the building including in cafe area and the parking lot.
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Laptop/notebook computers, smartphones and other wireless devices need to have at least 802.11g wireless networking capability. No plugs or phone jacks are needed. There are electrical outlets that are accessible in many of the seating areas, please bring a cable to charge the device or make sure the device’s battery is fully-charged.
WiFi users using sound must use headphones or earbuds so as not to disturb others. Earbuds may be purchased in the Computer Lab for $1.50/each.
Users may encounter difficulty staying connected to the WiFi, please try moving to a different area of the library.
The Library’s Internet connection is NOT secure. Information sent to or from the computer or other device may be captured by anyone else with the appropriate equipment and software. Cautious and informed wireless users should not transmit personal information (credit card numbers, passwords and any other sensitive information) while using any wireless “hot spot”.
Library staff cannot provide technical assistance, will not be able to troubleshoot problems related to the wireless device or assist in making changes to the device’s network settings and/or hardware configuration. The Library does not guarantee that the device will work with our wireless/WiFi or be able to make a wireless connection. Staff can only offer very limited assistance with computer use and cannot train patrons to use a computer or the Internet. If difficulties occur, the library staff can refer users to library materials.
The Library assumes no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the Library’s network.
Users can access the Library’s electronic databases over our WiFi connection by going to the Library Online Resources page while inside the Library. All of the databases can be accessed, including Ancestry. For more information about these resources please speak to our Reference library staff.
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Printing and the Print Center
The library is now offering wireless printing using the app/website “Princh”. A quick initial set up must be completed in the Computer Lab with help from Lab staff. After that consultation, you will be prepared to print from any device. Printers are located in the Computer Lab area.
If preferred, users may print a document by saving it to a USB drive, CD-R or send it to a web-based email account and use the Computer Lab public access computers. Please check with the Lab staff on requirements for logging onto those computers. Printing is 10 cents a page for black & white and 25 cents a page for color. Lab staff cannot help with email passwords.
No outside paper, envelopes or labels are allowed in the printers in the Print Center. Users retrieve prints from the Computer Lab by going to the Print Center and scanning the barcode you used to logon to the computer between the two printers (on the right side of this picture). Staff can help you with the steps you will be doing to release your prints.
The Print Center also has a scanner that can scan documents and/or books (on the left side of this picture). It is free to scan and you can send it as a pdf to an email address and can save it to a USB drive. It is a touchscreen computer and Reference staff (to the left of the print center when you are facing the scanner) will be glad to assist you if needed.
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General Policy and Procedures
The Joplin Public Library District cannot control the information available over the Internet and is not responsible for its content. The Internet contains a wide variety of material and opinions; not all sources provide information that is accurate, complete or current. Some sites may be considered offensive.
All the Library’s Internet access is filtered in compliance with Federal Law (Children’s Internet Protection Act) and Missouri State Law.
Deliberate sending, receiving or displaying text or graphics in public which may be reasonably construed as obscene is in violation of current law (Missouri Revised Statutes 573.010, Section 573.060) and will result in suspension of Library privileges.
Due to bandwidth limitations, the library reserves the right to restrict downloading if this slows down internet service for other patrons.
Sessions are monitored by staff to help enforce our rules and regulations, as well as Missouri State Law.
Use charges and printing charges are set administratively.
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After you have checked out the Library Hotspot, please read the instructions and keep the instructions with the case.
The HotSpot allows you to connect up to 15 of your devices and has unlimited data.
- To power on: Push and hold the power/wake button until the LCD screen lights up “Welcome”. Let go of button.
- Make sure both Hotspot and device are powered on. The Hotspot WiFi name and password, that you will need to connect your devices, are on a tag on the back of the Hotspot.
- Open the WiFi menu on your device (under Settings on smartphone), or on a computer. Click on the Hotspot Device Name (SSID) and enter the password (found on back of hotspot under PWD:, it is case sensitive)
- Some devices will ask for a security key after selecting the hotspot name (SSID). Select WPA2 on the menu or dropdown.
- To power off: Press power/wake button to wake up device. Press and hold the power/wake button for at least two seconds until the LCD screen shows a “goodbye” message. Let go of button.
Avoid exposing the hotspot and accessories to rain or liquid. Do not expose the hotspot to direct sunlight for extended periods of time (avoid keeping in vehicle).
Do not leave the hotspot in the case when charging or using the hotspot.
Signal and Battery: On your LCD display screen you will see bars on the left side that show your signal strength. The battery icon on the right shows the battery power level. Look at the end of your charger cable to see which way it will fit into the Hotspot when charging. Plug the included charging cord into the Micro USB Charging Port when the battery icon begins to look empty (more black than white). Place cord back in case while not charging the Hotspot.
The Joplin Public Library cannot control the information available over the Internet and is not responsible for its content. The Internet contains a wide variety of material and opinions; not all sources provide information that is accurate, complete or current. Some sites may be considered offensive.
Information sent to or from your device or computer may be captured by anyone else with the appropriate equipment and software.
Cautious and informed wireless users should not transmit personal information (credit card numbers, passwords and any other sensitive information) while using any wireless “hot spot”.
Library staff cannot provide technical assistance, will not be able to troubleshoot problems related to the wireless device or assist in making changes to the device’s network settings and/or hardware configuration. The Library does not guarantee that the device will work with the hotspot or be able to make a wireless connection. Staff can only offer very limited assistance with computer/device use and cannot train patrons to use a computer or the Internet. If difficulties occur, the library staff can refer users to library materials.
The Library assumes no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the hotspot. The Library will have no liability for direct, indirect or consequential damages related to the use of information accessed through the hotspot.
Since software and information downloaded from any sources, including the Internet, may contain computer viruses, users are advised to utilize virus checking software on their devices/computers. The Library is not responsible for damage to users’ disks, flash drives or devices for any loss of data, damage or liability that may occur.
Among the uses that are considered unacceptable and constitute a violation of our Library policy are: Uses that violate the law or encourage others to violate the law; uses that cause harm to others; uploading a worm or virus; any form of unauthorized access to other devices.